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Digital Analyst

3rd Fastest Growing Small Company in Central Texas, "Best Places to Work in Austin" 2016 & 2017, now a part of Accenture Interactive!

 

Wanted

Big brains with a balanced appreciation and talent for analytics, stats and the ability to present data to help our clients solve their digital analytics challenges. Join us in either our Austin, TX or Cincinnati, OH office!

 

You're comfortable with Adobe Analytics (i.e. Omniture Sitecatalyst) and/or Google Analytics and have used it in a previous digital analytics role. You're interested in "Lean Startup" principles, A/B testing, and learning a whole lot very quickly. And, you are comfortable presenting your work to internal and external clients.

Overview

The Analyst will work with the Clearhead account team and our clients to identify testing opportunities, validate problems as a starting point for hypothesis development and establish appropriate KPIs.

Though data analysis is your area of expertise, a unique but key aspect to our Analyst role is in the client facing element; conducting and presenting hypothesis-driven analyses and developing and delivering effective performance measurement dashboards.

Your Day

  • Validate problems using client data in an effort to identify areas for AB testing.
  • Present data to clients as the SME with regards to digital analytics and statistics.
  • Develop performance measurement dashboards for clients.
  • Collaborate with our clients to clearly establish the Key Performance Indicators (KPIs) and supporting metrics that matter most to their businesses.
  • Define the measurement plan for each A/B experiment to ensure the critical metrics to telling the data-story are captured and the distracting metrics are not.
  • Monitor and make recommendations on when to stop an AB test or test variant.
  • Recommend and document adjustments and improvements to existing client analytics implementation where needed.
  • Partner with client stakeholders and internal team members on the development of testable and measurable hypotheses that will improve client's KPIs.
  • Analyze the data produced from each AB test run for clients.
  • Create simple, intuitive test results reports that clearly communicate the learnings gathered from each test leveraging the analysis of the test data.
  • Develop strong client relationships to achieve a 'trusted advisor' status in helping them achieve their digital goals.
  • Perform ad hoc analysis using client data and web analytics platforms.

You

  • Bachelor's degree with 1+ years experience in web analytics and/or digital analytics environment is required.

  • Working knowledge of either Adobe Analytics or Google Analytics is required.

  • Ability to work collaboratively with colleagues and staff in a fast paced, results-driven, team-oriented environment.
  • Ability to communicate with both business and technical resources; particularly the skill of expressing complex issues with clarity & simplicity as it relates to client presentation.
  • Ability to juggle multiple tasks and meet deadlines, in a fast-paced, team-oriented environment.
  • Excellent analytical and planning skills.
  • The affinity to see the story when look at data; going beyond simply reporting numbers.
  • Self-motivated, with the desire to learn new things
  • Familiarity with one or more A/B or multivariate testing platforms (Google Content Experiments, Adobe Target, Optimizely, Monetate, SiteSpect, etc.) is preferred.
  • Knowledge of basic statistics, particularly as they pertain to A/B and MV testing is preferred.
  • Knowledge of Javascript or other scripting languages is preferred.
  • Love live music and/or office-dogs and/or craft beer AND most certainly well-designed products.
  • Eager to be part of a team that lives their values.

 

To be Clearhead is to be...

Curious. We value sincere interest in what makes things tick -- people, businesses, products & designs. We want to understand the what and the why of every problem we solve.

Open. We value transparency with our employees, our clients and our partners. We want to invite you all into this experiment.

Confident. We trust that our recommendations are likely to succeed on the basis of data. We are not afraid to disrupt, change or fail fast in pursuit of greatness.

Appreciative. We value our time together - the work and the play - with the co-workers, partners & clients we admire and enjoy.

Balanced. We endeavor to find that magical intersection at the corners of inspiration & pragmatism; design & data; work, play & family; urgency & patience; and innovation & evidence.

--

About Clearhead

We help daring brands optimize their business outcomes through continuous testing & personalization. Every idea, every product, every experience -- driven by data. Imagine that. That's Clearhead.

Headquartered in Austin, TX, Clearhead was founded in 2012 by former ecommerce executives obsessed with the intersection of design, analytics and product innovation. Today, we provide user experience design, product development, analytics and strategic consulting solutions grounded in pioneering testing and personalization expertise. Our diverse roster of clients includes Adidas, CVS, Express, Patagonia, Tesco, Ulta, and Vitamix.

The 3rd fastest growing small company in Austin and one of the "Best Places to Work" in the city for 2016 & 2017, we got here by inviting the smartest and most creative people to join our team. We employ a thoughtful process with decades of operational experience in digital business and analytics to help our clients make data informed decisions on how to accelerate their digital businesses. With an emphasis on simplicity of process, elegance of information design, and application of lean startup principles, we teach the largest brands worldwide how to be innovative and data driven at the same time.

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